Eliana Hadjimichael, MBA

About Eliana
Eliana is a Senior Customer Service Specialist at a leading online CFD broker.

Having joined the financial services industry in 2016, Eliana has acquired a unique set of soft and hard skills throughout her career and is passionate about providing the best possible customer service. 

Using her expertise and skills, she focuses on educating customer support professionals in the financial industry by aligning  regulatory compliance with empathy to help professionals develop a complete understanding of how to meet business goals whilst exceeding customer expectations.
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years of experience in financial services

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Licenses & certifications

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about Eliana's courses

Continuous Professional Development (CPD) courses

CPD plays a significant role is the development of any professional with a field of work. It is particularly important for professionals working in the financial services industry in which regulatory frameworks are continuously added or updated. Furthermore, a CySEC Certified Person is required to complete a minimum number of CPD units annually to maintain the validity of their certification. CySEC Certified Persons holding key positions within Cyprus Investment Firms (CIF) and other CySEC regulated entities that do not meet the annual CPD requirements risk their CySEC certificate and position at their firm.  

In addition to the mandatory CPD requirements CySEC certification holders must meet on an annual basis, completing CPD courses will also help professionals learn new skills or update their existing knowledge based on the latest regulatory developments.

To help professionals meet their annual CPD requirements outlined by CySEC and learn new skills, Eliana has designed courses encompassing the most relevant and updated regulation that customer-facing professionals working at CySEC regulated entities must know to perform their duties and responsibilities with competence. Eliana's courses are suited for self-paced learning, ideal for professionals to study at their own time and pace.

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At IforPE, we provide an online platform designed to deliver a premium educational experience to professionals around the world to help them achieve their career goals. If you are considered an expert and have a burning passion to share your expertise and knowledge with a professional audience, we would love to hear from you.